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On this site you can find the up to date information about Biz Courier & Logistics!

With only 2 days left to say farewell to 2020 once and for all, we are excited to make the announcement of news concerning our new Fulfillment location in Leipzig Germany.

Given the pandemic, we experienced a major setback which now we are happy to say that we have overcome!

We have just signed up for our new warehouse nearby the Leipzig Halle Airport and expect to be operating some time in March 2021
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3 weeks ago

Biz Courier & Logistics

We got love and support coming in from everywhere but No One looks cooler than our Paul wearing our brand with pride, down in Tier 3 (at the moment) Manchester UK.

Sending our love and Happy New Year wishes to him!
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It has been a challenging year for everyone. My thoughts and prayers go out firstly to anyone who may have lost a loved one throughout the pandemic or is struggling to cope due to its financial aftermath.

I sincerely hope that the year to come will be a better and safer one for all human beings.

May God bless you all with a festive, loving and peaceful celebration this Christmas and all throughout the year.

Merry Christmas

Paul Duff | Karavounarlis

CEO
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Following our notification last Friday 18/12/20, regarding our main LMP in Italy and their announcement that they will be suspending the home deliveries of shipments from Tuesday 22nd until Thursday 24th December, I would like to inform you that an additional LMP shall be used for shipments that are uploaded tomorrow 22/12/20, while the shipments uploaded on 23/12/20 and 24/12/20 will be dispatched on Monday 28/12/20.

Given the high volume of shipments during the seasonal period, and the strike on Friday that placed additional strain in our main partners' workload, we are working towards ensuring the best possible service for you and your clients. We apologize for the disruption and we are doing our best under the circumstances, to return to our normal workflow the soonest possible.
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Further to our notification regarding the strike in Italy today, our main last mile partner has announced that they will be suspending the deliveries of shipments from Tuesday 22nd until Thursday 24th December.


The shipments can be exported and distributed only to the local agencies for pick up by the recipients, for these dates. The alternative is to not export the shipments during these days, but on Monday 28th, at which point they can be normally delivered, as per protocol.

We are actively trying to find an alternative in order to accommodate the volume of shipments for these 3 days, however, due to the announced strike today, we shall have updates only on Monday 21st December, at which point we will release a new update.

In conclusion, given the excessive seasonal volume of shipments in combination with the strike in Italian courier companies, delays are to be expected in the delivery of shipments in Italy, for the following days.

We are working towards finding the best possible solution and ensuring the best possible service under these circumstances.
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Further to our updates regarding delays that will occur in the delivery of shipments to Greece, the imposed daily plafond on the number of shipment assignments by our main partner in Greece is still active for the following days.

Based on this, there will be further delays in the delivery for a portion of the Greek shipments.

Delays are not observed in the areas where the BIZ Courier network delivers. A list of the postal codes to which BIZ Courier delivers is available upon request to our Customer Service: info@bizcourier.eu

We continue our efforts to ensure the best possible service under these circumstances.

Αγαπητέ Πελάτη,

Σε συνέχεια της ενημέρωσής μας σχετικά με καθυστερήσεις που θα προκύψουν στις παραδόσεις αποστολών Ελλάδας, το ημερήσιο πλαφόν στις αναθέσεις αποστολών που έχει επιβληθεί από τον κύριο συνεργάτη μας, εξακολουθεί να είναι σε ισχύ και για τις επόμενες ημέρες.

Με βάσει αυτό, θα προκύψουν περεταίρω καθυστερήσεις στις παραδόσεις αποστολών για Ελλάδα.

Θα θέλαμε να υπενθυμίσουμε ότι καθυστερήσεις δεν παρατηρούνται στις περιοχές όπου παραδίδει το δίκτυο της BIZ Courier. Η λίστα με τους ταχυδρομικούς κωδικούς όπου παραδίδει η BIZ Courier είναι διαθέσιμη κατόπιν αιτήματος στο Τμήμα Εξυπηρέτησης Πελάτων: info@bizcourier.eu

Συνεχίζουμε να καταβάλλουμε κάθε δυνατή προσπάθεια για να διασφαλίσουμε την καλύτερη εξυπηρέτησή σας.
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We would like to inform you that today Friday 18/12/20, there will be a strike organized by Co.Bas trade union in Italy. This strike will affect major courier Networks in the country, such as DHL, TNT, BRT, SDA etc. Our official partner will not be directly affected by this strike.

However, it is expected that due to higher volume of shipments that have to be accommodated by our last mile partner, due to the strike in the other courier companies, some delays in deliveries are to be expected.
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Dear Client,

Further to our update regarding delays that will occur in the delivery of shipments to Greece, the imposed daily plafond on the number of shipment assignments by our main partner in Greece is still active for the following days.

Based on this, there will be further delays in the delivery of shipments in Greece.

Delays are not observed in the areas where the BIZ Courier network delivers. A list of the postal codes to which BIZ Courier delivers is available upon request to our Customer Service: info@bizcourier.eu

We continue our efforts to ensure the best possible service under these circumstances.

Αγαπητέ Πελάτη,

Σε συνέχεια της ενημέρωσής μας σχετικά με καθυστερήσεις που θα προκύψουν στις παραδόσεις αποστολών Ελλάδας, το ημερήσιο πλαφόν στις αναθέσεις αποστολών που έχει επιβληθεί από τον κύριο συνεργάτη μας, εξακολουθεί να είναι σε ισχύ και για τις επόμενες ημέρες.

Με βάσει αυτό, θα προκύψουν περεταίρω καθυστερήσεις στις παραδόσεις των αποστολών για Ελλάδα.

Θα θέλαμε να υπενθυμίσουμε ότι καθυστερήσεις δεν παρατηρούνται στις περιοχές όπου παραδίδει το δίκτυο της BIZ Courier. Η λίστα με τους ταχυδρομικούς κωδικούς όπου παραδίδει η BIZ Courier είναι διαθέσιμη κατόπιν αιτήματος στο Τμήμα Εξυπηρέτησης Πελάτων: info@bizcourier.eu

Συνεχίζουμε να καταβάλλουμε κάθε δυνατή προσπάθεια για να διασφαλίσουμε την καλύτερη εξυπηρέτησή σας.
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Dear Client,

As the second wave of COVID-19 steadily progresses and with the holiday season approaching fast, the pressure on distribution networks across Europe results in delays in deliveries.

In Greece, distribution is based on an organized courier network. This network consists of our own branded BIZ Courier, as well as other courier companies in Greece.

Some of our partners have already ceased their activities until further notice. Our main partner in Greece has imposed a plafond on the number of shipment assignments.

Based on this fact, there will be further delays in the delivery of shipments in Greece.

Delays are not observed in the areas where the BIZ Courier network delivers. A list of the postal codes to which BIZ Courier delivers is available upon request to our Customer Service: info@bizcourier.eu

As the situation is fluid and changes from day to day, we will revert with new updates in the following days.

We would like to assure you that we continue our efforts to ensure the least possible disruption to your workflow.

Αγαπητέ Πελάτη,

Καθώς το δεύτερο κύμα του COVID-19 εξελίσσεται σταθερά και με την περίοδο των διακοπών να πλησιάζει γρήγορα, η πίεση που ασκείται στα δίκτυα διανομής σε όλη την Ευρώπη έχει ως αποτέλεσμα καθυστερήσεις στις παραδόσεις.

Στην Ελλάδα, οι παραδόσεις πραγματοποιούνται μέσω ενός οργανωμένου δικτύου ταχυμεταφορών. Το δίκτυο αυτό αποτελείται από τη δική μας εταιρεία courier – BIZ Courier - καθώς και άλλες εταιρείες ταχυμεταφορών στην Ελλάδα.

Από τους συνεργάτες μας, κάποιοι έχουν ήδη παύσει τη δραστηριότητα τους μέχρι νεωτέρας. Ο κύριος συνεργάτης μας στην Ελλάδα έχει επιβάλλει πλαφόν στον αριθμό των αναθέσεων αποστολών.

Με βάσει αυτό το δεδομένο, θα προκύψουν περεταίρω καθυστερήσεις στις παραδόσεις των αποστολών για Ελλάδα.

Καθυστερήσεις δεν παρατηρούνται στις περιοχές όπου παραδίδει το δίκτυο της BIZ Courier. Η λίστα με τους ταχυδρομικούς κωδικούς όπου παραδίδει η BIZ Courier είναι διαθέσιμη κατόπιν αιτήματος στο Τμήμα Εξυπηρέτησης Πελάτων: info@bizcourier.eu

Καθώς η κατάσταση είναι ρευστή και αλλάζει από μέρα σε μέρα, θα επανέλθουμε με νέες ενημερώσεις το επόμενο διάστημα.

Θα θέλαμε να σας διαβεβαιώσουμε ότι συνεχίζουμε με αμείωτη ένταση τις προσπάθειές μας για να διασφαλίσουμε την ελάχιστη δυνατή διατάραξη στη ροή εργασιών σας.
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Biz is active as a Courier service since 2005 and offers Order Fulfillment services since 2011.

From 2013 and on, we have successfully distributed more than 5.000.000 parcels in totally 16 EU countries and at the moment we deal with 130.000 deliveries per month. (60% Fulfillment, 40% Courier), 90% of which include Cash on Delivery!
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Covid-19 Updates | Monday 09/11/2020

**IMPORTANT: Please note that delays in delivery might ensue throughout the Network, due to the restrictions as well as the expected rise in volumes of shipments. We are monitoring the delivery times closely and shall update promptly if delays exceed the acceptable time limit.

GREECE
Starting from today, November 9th, the delivery protocol for Greece is being modified as follows until further notice, due to the volume of shipments.
• For all shipments in mainland there will be only one delivery attempt. If the delivery attempt is unsuccessful, the shipments will remain at the local agency for 7 calendar days after the delivery attempt. During this time frame, the recipients can only request the transfer of their shipments to another local agency of their choosing.
• All refused shipments will be returned to our local warehouse immediately.
• Shipments that are to be directly picked up by the recipient from the local agency (no delivery attempts scheduled), will remain there for 7 calendar days after they have reached the local agency.

ITALY
Contactless P.O.D. service is enforced as a measure against COVID-19. The service includes entering the first and last name of the recipient into the driver's scanner upon delivery, without self-signed signature by the recipient.
There may be delays in delivery in some areas due to local restrictions and lockdowns.
All drivers are equipped with the appropriate protective gear (masks, disinfectants etc.).

FRANCE
COD service is suspended.

ROMANIA
There may be some delays in the borders due to extended checks of vehicles upon entrance to the country.
Deliveries in the following postal codes are restricted temporarily until mid-November (no deliveries to these postcodes):
437210
437390
407505
407506
407507
407508
407509

GERMANY
Deliveries to non-home addresses (Bars, Restaurants, Hotels, cosmetic studios, fitness centers etc.) may be challenging due to partial lockdown during November. Home deliveries are not affected.

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There will be regular updates released on our website’s News Feed and on our company’s social media.
**IMPORTANT: We would like to suggest to - whenever possible - use online payment methods, in order to avoid unnecessary recipient-courier contact, for the collection of COD. In some countries the COD service has been temporarily suspended and this measure might be soon followed by more EU countries. In the event that online payment method is not an option, please advise your recipients to prepare the exact amount of the COD in order to minimize/eliminate exchange of money with the driver.
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2 months ago

Biz Courier & Logistics

It was 3 years ago at this time of the year when we made the decision of investing in the creation of a renovated workplace close to the Athens International Airport and hoped for the investment to create jobs and growth. Till this day we are happy with the outcome and look forward to further development in the ecommerce sector.

A huge Thank You to all of our clients who trust us with their business so far and to our wonderful employees who are delivering a great service to them!
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Biz Courier & Logistics and it's strategic partner for Bulgaria, Inout Trade, owner of the eushipments.com brand offer high quality fulfilment services throughout Bulgaria on a daily basis!

Contact us now at fulfillment.bizcourier.eu/ and join the ecommerce revolution!
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Our companies primary goal is to provide instant access to E-commerce businesses from all over the world to as many European markets possible.
That combined with the development of useful software and web tracking tools, precise multi product fulfillment services and quality courier delivery services.

Our incentive to this goal is our pioneering approach, a desire to be a groundbreaking experience to our clients by giving them the tools to get their products to markets they never thought they could before, without wasting their valuable time and without the necessity to spend money on resources that would otherwise be too expensive to be viable for their business.
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Covid-19 Updates | Thursday 05/11/2020

As you already know, we are in the second wave of the COVID-19 pandemic. Until now we have not faced any major issues regarding the delivery of shipments. With that said, we are closely monitoring the situation and conditions in all the countries of our network, in order to be able to inform you in time about any change due to restrictions or regional lockdowns. Below you can find the first update about the situation at the moment.

If a country is not listed below, you can consider that everything is working properly, as it did so far.

**IMPORTANT: Please note that delays in delivery might ensue throughout the Network, due to the situation. We are monitoring the delivery times closely and shall update promptly if delays exceed the acceptable time limit.

ITALY

Contactless P.O.D. service is enforced as a measure against COVID-19. The service includes entering the first and last name of the recipient into the driver's scanner upon delivery, without self-signed signature by the recipient.
There may be delays in delivery in some areas due to local restrictions and lockdowns.
All drivers are equipped with the appropriate protective gear (masks, disinfectants etc.).

FRANCE

COD service is suspended.

ROMANIA

There may be some delays in the borders due to extended checks of vehicles upon entrance to the country.
Deliveries in the following postal codes are restricted temporarily until mid-November (no deliveries to these postcodes):

437210
437390
407505
407506
407507
407508
407509

GERMANY

Deliveries to non-home addresses (Bars, Restaurants, Hotels, cosmetic studios, fitness centers etc.) may be challenging due to partial lockdown during November. Home deliveries are not affected.

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There will be regular updates released on our website’s News Feed and on our company’s social media.

**IMPORTANT: We would like to suggest to - whenever possible - use online payment methods, in order to avoid unnecessary recipient-courier contact, for the collection of COD. In some countries the COD service has been temporarily suspended and this measure might be soon followed by more EU countries. In the event that online payment method is not an option, please advise your recipients to prepare the exact amount of the COD in order to minimize/eliminate exchange of money with the driver.
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Let us all do our best! ... See MoreSee Less

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Η Familium.gr είναι ένας μικρός εκδοτικός οίκος που υποστηρίζει κλασικές οικογενειακές αξίες.

Όλοι στην Biz είμαστε ιδιαίτερα χαρούμενοι που έχουμε αναλάβει το έργο του fulfillment για τα βιβλία #yiayiamilamasgiasena & #pappoumilamasgiasena καθώς με αυτά, οι εμπειρίες της οικογένειάς μας παίρνουν ξανά ζωή!

Familum.gr is a small publishing house that supports good old family values.

Here at Biz we are all quite excited for supporting the fulfilment process for the books #yiayiamilamasgiasena & #pappoumilamasgiasena since through these books, our once in a lifetime family experiences come back to life again!

www.facebook.com/familium.gr
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We are extremely happy and also proud to announce the launch of our upgraded tracking tool Biz Track iT!

Our new tracking tool in now available in 17 languages, facilitating an easier tracking experience to consignees in all the countries that our network can deliver to.

Moreover the tool offers a mobile friendly interface with a modern timeline layout, which also includes hidden details with more useful information for the senders. Last but not least the information is shareable (plus the location data) via all popular applications, such as email, whatsapp, Viber, Chats etc.
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A glimpse on who we are and what we do! | Biz Courier & Logistics | Fulfillment

Special thanks to www.facebook.com/stephanestudio for his amazing work!

youtu.be/hPQc8N_r6PA
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Biz Courier & Logistics and it's strategic partner for Bulgaria, Inout Trade, owner of the eushipments.com brand offer high quality fulfilment services throughout Bulgaria on a daily basis!
Contact us now at fulfillment.bizcourier.eu/ and join the ecommerce revolution!
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Our companies primary goal is to provide instant access to E-commerce businesses from all over the world to as many European markets possible. That combined with the development of useful software and web tracking tools, precise multi product fulfillment services and quality courier delivery services. Our incentive to this goal is our pioneering approach, a desire to be a groundbreaking experience to our clients by giving them the tools to get their products to markets they never thought they could before, without wasting their valuable time and without the necessity to spend money on resources that would otherwise be too expensive to be viable for their business.

www.youtube.com/watch?v=KlH7ZnkZ3rQ
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Biz | Fulfillment | Bolzano | Italy ... See MoreSee Less

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Biz Promo ... See MoreSee Less

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Check out our new Biz Promo for our Italian Fulfillment Center! Credits for the music to our one and only mad mini 'Mike Oldfield' musician TheJovianKid. Thanks for sharing the music.

youtu.be/lHvLRfrySOQ
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Our great team in Bolzano Italy! Italy, Austria, France and Germany are supported by our Italian warehouse situated in the lovely area of Bolzano. ... See MoreSee Less

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Happy consignees everywhere!

We take pride in our 4.7 Google rating and will work hard to continue living up to our customers expectations.
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Our EU Network department is responsible for supervising all activities in 6 Warehouses and 16 delivery markets on a daily basis!

Among many things it offers customer support, supervision of all warehousing activities taking place plus training and support on our applications for new and existing clients.
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We are pleased to announce to everyone that from July the 20th we are launching in Spain our new Cash on 3livery service!

To all e-commerce businesses already active or interested in the Spanish market, this is a service that will speed up your cash flow, since all collected funds are transferred to you 3 working days after delivery and twice a week.

Join us and ship to 16 EU markets trouble free!

youtu.be/4hXtgXUuQdU
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Ο Ηλίας Μόσιαλος είναι Έλληνας καθηγητής της πολιτικής της υγείας στη Σχολή Οικονομικών του Λονδίνου (LSE). | Τον Μάρτιο του 2020 ανέλαβε αμισθί θέση ως κεντρικός εκπρόσωπος της κυβέρνησης Κυριάκου Μητσοτάκη σε διεθνείς οργανισμούς για την αντιμετώπιση της Πανδημίας κορονοϊού 2019–20.

Συγκεκριμένα τονίζει:

Δεν ξεμπερδέψαμε και για αυτό θα πρέπει να υπάρχει συνεχής εγρήγορση και συστηματική αντιμετώπιση της εμφάνισης νέων κρουσμάτων, ενίσχυση των μηχανισμών ιχνηλάτησης και των προγραμμάτων διαγνωστικών εξετάσεων.

Είναι απολύτως αναγκαία επίσης η σωστή τήρηση των μέτρων από όλους και σε όλα τα επίπεδα (τήρηση της φυσικής απόστασης και χρήση της μάσκας όπου χρειάζεται, σε συνδυασμό με μέτρα υγιεινής).
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Welcome to our newly introduced YouTube Channel! We shall be posting various videos from time to time. Checkout our new company video presentation.

www.youtube.com/watch?v=I2Z75W_MJTc
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Great memories of setting up business with our BG partners! ... See MoreSee Less

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Many thanks to everyone one posting their reviews on Google. It means the world to us. It has been a tough job, as it has been for everyone the past few months. We are still grateful that we are out there and delivering. Thank you for recognising our efforts and also for letting us know what it takes for us to be better.

g.page/Biz_FF/review?rc
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Covid-19 Updates | Thursday 14/05/2020

ITALY:

There are no restricted areas in which deliveries are forbidden.

CROATIA:
There are no restricted areas in which deliveries are forbidden.
Contactless P.O.D. service is enforced as a measure against COVID-19. The service includes entering the first and last name of the recipient into the driver's scanner upon delivery, without self-signed signature by the recipient.

SLOVENIA:

Parcels which remain at the parcel lockers for pick up, can now remain on hold for 2 days, instead of 5. Contactless P.O.D. service is enforced as a measure against COVID-19. The service includes entering the first and last name of the recipient into the driver's scanner upon delivery, without self-signed signature by the recipient.

SLOVAKIA:

The official Last Mile Partner has stopped offering COD services for shipments. To ensure business continuity, we have assigned the deliveries to an alternative network which at the moment allows COD service.

CZECH REPUBLIC:

The payment of COD in cash is suspended, only credit/debit card payments are allowed.

HUNGARY:

There are no restricted areas in which the deliveries are forbidden. Health checks are taking place at the borders of Hungary which may cause some delays in the arrival of the trucks at the Last Mile Partners. Since all schools and childcare facilities are closed, our location is operating with reduced staff members. There is a chance that some delays may occur.
Contactless P.O.D. service is also enforced as a measure against COVID-19. The service includes entering the first and last name of the recipient into the driver's scanner upon delivery, without a self-signed signature by the recipient.

FRANCE:

COD service is not allowed anymore. Pick up at parcel shops and agencies is forbidden (only pick up from the Post Office is available) and recipients are not allowed to sign for the delivery. In such cases, the drivers will collect the information verbally and fill it in. Deliveries are available in all French territory except the area of Monaco postal code: 98000.

SPAIN – PORTUGAL (& Islands):

There are no restricted areas in which the deliveries are suspended at the moment. There will be no delays in deliveries. All the necessary measures regarding the delivery of shipments by Last Mile Partner drivers are taken. Recipients are not allowed to sign for the delivery, the drivers will collect the information verbally and fill it in. Our last-mile partner in Spain introduced COD payment method through BIZUM Digital Payment system as of 31/3/2020. The goal is to eliminate physical payment with bills and coins, as a measure against the spread of the COVID-19 virus. Payment of COD in cash is also available but it is strongly recommended that the recipients should prepare and have the exact amount of COD, in order to minimize any further exchange between them and the drivers. COD payment with credit / debit card is available for pick up from the local offices.
In Portugal, recipients can still pay in cash or credit/debit card.

BULGARIA:

There are no restricted areas in which deliveries are forbidden. There are no delays in deliveries at the moment.

CYPRUS:

There are no restricted areas in which deliveries are forbidden. There are no delays in deliveries at the moment.

GREECE:

There are no restricted areas in which deliveries are forbidden. There might be some delays in deliveries to remote areas. POD signature is suspended, so the drivers collect the information verbally and fill it in.
GERMANY:

There are no restricted areas in which deliveries are suspended. There might be some delays in the fulfilment and export of shipments due to home office arrangements and modifications in work shifts in order to reduce the overcrowding in the warehouse. Recipients are not allowed to sign for the delivery, the drivers will collect the information verbally and fill it in. If shipments are to be delivered to stores that are closed due to measures against COVID-19, these shipments will be returned and not stored locally.

**IMPORTANT: We would like to suggest that - whenever possible - please use online payment methods, in order to avoid unnecessary recipient-courier contact, through the collection of COD. In some countries the COD service has been forbidden and this measure might be soon followed by more EU countries. In the event that online payment method is not an option, please advise your recipients to prepare the exact amount of the COD in order to minimize exchange of money with the driver.

-> Regarding the prohibition of signatures by recipients, this measure may be enforced by more countries yet, around the network.
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Covid-19 Updates | Tuesday 12/05/2020

ITALY:

There are no restricted areas in which deliveries are forbidden.

CROATIA:
There are no restricted areas in which deliveries are forbidden.
Contactless P.O.D. service is enforced as a measure against COVID-19. The service includes entering the first and last name of the recipient into the driver's scanner upon delivery, without self-signed signature by the recipient.

SLOVENIA:

Parcels which remain at the parcel lockers for pick up, can now remain on hold for 2 days, instead of 5. Contactless P.O.D. service is enforced as a measure against COVID-19. The service includes entering the first and last name of the recipient into the driver's scanner upon delivery, without self-signed signature by the recipient.

SLOVAKIA:

The official Last Mile Partner has stopped offering COD services for shipments. To ensure business continuity, we have assigned the deliveries to an alternative network which at the moment allows COD service.

CZECH REPUBLIC:

The payment of COD in cash is suspended, only credit/debit card payments are allowed.

HUNGARY:

There are no restricted areas in which the deliveries are forbidden. Health checks are taking place at the borders of Hungary which may cause some delays in the arrival of the trucks at the Last Mile Partners. Since all schools and childcare facilities are closed, our location is operating with reduced staff members. There is a chance that some delays may occur.
Contactless P.O.D. service is also enforced as a measure against COVID-19. The service includes entering the first and last name of the recipient into the driver's scanner upon delivery, without a self-signed signature by the recipient.

FRANCE:

COD service is not allowed anymore. Pick up at parcel shops and agencies is forbidden (only pick up from the Post Office is available) and recipients are not allowed to sign for the delivery. In such cases, the drivers will collect the information verbally and fill it in. Deliveries are available in all French territory except the area of Monaco postal code: 98000.

SPAIN – PORTUGAL (& Islands):

There are no restricted areas in which the deliveries are suspended at the moment. There will be no delays in deliveries. All the necessary measures regarding the delivery of shipments by Last Mile Partner drivers are taken. Recipients are not allowed to sign for the delivery, the drivers will collect the information verbally and fill it in. Our last-mile partner in Spain introduced COD payment method through BIZUM Digital Payment system as of 31/3/2020. The goal is to eliminate physical payment with bills and coins, as a measure against the spread of the COVID-19 virus. Payment of COD in cash is also available but it is strongly recommended that the recipients should prepare and have the exact amount of COD, in order to minimize any further exchange between them and the drivers. COD payment with credit / debit card is available for pick up from the local offices.
In Portugal, recipients can still pay in cash or credit/debit card.

BULGARIA:

There are no restricted areas in which deliveries are forbidden. There are no delays in deliveries at the moment.

CYPRUS:

There are no restricted areas in which deliveries are forbidden. There are no delays in deliveries at the moment.

GREECE:

There are no restricted areas in which deliveries are forbidden. There might be some delays in deliveries to remote areas. POD signature is suspended, so the drivers collect the information verbally and fill it in.
GERMANY:

There are no restricted areas in which deliveries are suspended. There might be some delays in the fulfilment and export of shipments due to home office arrangements and modifications in work shifts in order to reduce the overcrowding in the warehouse. Recipients are not allowed to sign for the delivery, the drivers will collect the information verbally and fill it in. If shipments are to be delivered to stores that are closed due to measures against COVID-19, these shipments will be returned and not stored locally.

**IMPORTANT: We would like to suggest that - whenever possible - please use online payment methods, in order to avoid unnecessary recipient-courier contact, through the collection of COD. In some countries the COD service has been forbidden and this measure might be soon followed by more EU countries. In the event that online payment method is not an option, please advise your recipients to prepare the exact amount of the COD in order to minimize exchange of money with the driver.

-> Regarding the prohibition of signatures by recipients, this measure may be enforced by more countries yet, around the network.
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Covid-19 Updates | Monday 11/05/2020

ITALY:

The below postal codes are blocked due to the national quarantine. Please find below the updated list of all the postal codes in which deliveries are forbidden from now on. Shipments to these regions will not be fulfilled, but will be automatically cancelled.
00063
87038

CROATIA:
There are no restricted areas in which deliveries are forbidden.
Contactless P.O.D. service is enforced as a measure against COVID-19. The service includes entering the first and last name of the recipient into the driver's scanner upon delivery, without self-signed signature by the recipient.

SLOVENIA:

Parcels which remain at the parcel lockers for pick up, can now remain on hold for 2 days, instead of 5. Contactless P.O.D. service is enforced as a measure against COVID-19. The service includes entering the first and last name of the recipient into the driver's scanner upon delivery, without self-signed signature by the recipient.

SLOVAKIA:

The official Last Mile Partner has stopped offering COD services for shipments. To ensure business continuity, we have assigned the deliveries to an alternative network which at the moment allows COD service.

CZECH REPUBLIC:

The payment of COD in cash is suspended, only credit/debit card payments are allowed.

HUNGARY:

There are no restricted areas in which the deliveries are forbidden. Health checks are taking place at the borders of Hungary which may cause some delays in the arrival of the trucks at the Last Mile Partners. Since all schools and childcare facilities are closed, our location is operating with reduced staff members. There is a chance that some delays may occur.
Contactless P.O.D. service is also enforced as a measure against COVID-19. The service includes entering the first and last name of the recipient into the driver's scanner upon delivery, without a self-signed signature by the recipient.

FRANCE:

COD service is not allowed anymore. Pick up at parcel shops and agencies is forbidden (only pick up from the Post Office is available) and recipients are not allowed to sign for the delivery. In such cases, the drivers will collect the information verbally and fill it in. Deliveries are available in all French territory except the area of Monaco postal code: 98000.

SPAIN – PORTUGAL (& Islands):

There are no restricted areas in which the deliveries are suspended at the moment. There will be no delays in deliveries. All the necessary measures regarding the delivery of shipments by Last Mile Partner drivers are taken. Recipients are not allowed to sign for the delivery, the drivers will collect the information verbally and fill it in. Our last-mile partner in Spain introduced COD payment method through BIZUM Digital Payment system as of 31/3/2020. The goal is to eliminate physical payment with bills and coins, as a measure against the spread of the COVID-19 virus. Payment of COD in cash is also available but it is strongly recommended that the recipients should prepare and have the exact amount of COD, in order to minimize any further exchange between them and the drivers. COD payment with credit / debit card is available for pick up from the local offices.
In Portugal, recipients can still pay in cash or credit/debit card.

BULGARIA:

There are no restricted areas in which deliveries are forbidden. There are no delays in deliveries at the moment.

CYPRUS:

There are no restricted areas in which deliveries are forbidden. There are no delays in deliveries at the moment.

GREECE:

There are 4 restricted areas in which deliveries are suspended:

Damaskinia, Kozani - Postal Code 50002 (Δαμασκηνιά Κοζάνης 50002)
Echinos, Xanthi - Postal Code 67300 (Εχίνος Ξάνθης 67300)
Mesopotamia, Kastoria – Postal Code 52050 (Μεσοποταμία Καστοριάς 52050)
Nestorio, Kastoria- Postal Code 52051 (Νεστόριο Καστοριάς 52051)

Shipments to these regions will be automatically cancelled. There might be some delays in deliveries to remote areas. All the necessary measures regarding the delivery of shipments by our and our Last Mile Partner’s drivers are being taken. POD signature is suspended, so the drivers collect the information verbally and fill it in.

GERMANY:

There are no restricted areas in which deliveries are suspended. There might be some delays in the fulfilment and export of shipments due to home office arrangements and modifications in work shifts in order to reduce the overcrowding in the warehouse. Recipients are not allowed to sign for the delivery, the drivers will collect the information verbally and fill it in. If shipments are to be delivered to stores that are closed due to measures against COVID-19, these shipments will be returned and not stored locally.

**IMPORTANT: We would like to suggest that - whenever possible - please use online payment methods, in order to avoid unnecessary recipient-courier contact, through the collection of COD. In some countries the COD service has been forbidden and this measure might be soon followed by more EU countries. In the event that online payment method is not an option, please advise your recipients to prepare the exact amount of the COD in order to minimize exchange of money with the driver.

-> Regarding the prohibition of signatures by recipients, this measure may be enforced by more countries yet, around the network.
... See MoreSee Less

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